I brought some car part your company email me stating that you made a mistake and sent...

GetHuman1373584's customer service issue with Rockauto from October 2018

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Description of the part, Make and model of car, and Year of car
The issue in GetHuman1373584's own words
I brought some car part your company email me stating that you made a mistake and sent me the wrong size and I can return them which is * boxes and your company will pay the shipping. I'm trying to send them back but there is only one shipping label that print the FedEx clerk told me I need * shipping labels for each boxes. Please I want this to be resolve could you please send me * shipping labels so I can sent your unused merchandise back order* ********. The parts never been used I don't need them still in boxes. Thanks
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Customer service issue
Reported by GetHuman1373584
Oct 19th, 2018 - 3 mons ago
I have an issue with Rockauto too
Not resolved
Seen by 2 customers so far
Similar issue to 6678 others
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GetHuman1373584 started working on this issue
Oct 19th, 2018 1:54am