I'm pretty sure I ordered some parts last Fri but I had a different e mail address and...
GetHuman1335612's customer service issue with Rockauto from October 2018
Help with my Rockauto issue
First: share to improve GetHuman1335612's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1335612's next move: talk to Rockauto when they open (we'll send a reminder).
Rockauto's call center is closed now. We will text or email GetHuman1335612 when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman1335612 can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
Before contacting them, items GetHuman1335612 may need:
Description of the part, Make and model of car, and Year of car
The issue in GetHuman1335612's own words
I'm pretty sure I ordered some parts last Fri but I had a different e mail address and I couldn't track it or conformation number can u help figure out what's going on please
GetHuman1335612 did not yet indicate what Rockauto should do to make this right.
I have an issue with Rockauto too
How GetHuman1335612 fixed the problem
We are waiting for GetHuman1335612 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.