I'm Greg LeBlanc I order and paid for parts to be shipped to Pak mail in Newburyport Ma...

GetHuman1255417's customer service issue with Rockauto from October 2018

6465 similar
0 following
Help with my Rockauto issue
GetHuman1255417's next move: talk to Rockauto again when they open (we'll send a reminder).
Rockauto's call center is closed now. We will text or email GetHuman1255417 when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman1255417 can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
The issue in GetHuman1255417's own words
I'm Greg LeBlanc I order and paid for parts to be shipped to Pak mail in Newburyport Ma. For some reason the manager their sent them back to FedEx who sent them to you I want the parts or my money the manager said he will pay for shipping. But no one gets back to me order* was ******** FedEx tracking *************** please have some one call me thank you
GetHuman1255417 did not yet indicate what Rockauto should do to make this right.
I have an issue with Rockauto too
How GetHuman1255417 fixed the problem
We are waiting for GetHuman1255417 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Rockauto's attention and get better help faster. Tap below to get started.
Having Rockauto issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Rockauto email you?
This email address isn't valid
Follow this issue
See how GetHuman1255417 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1255417
Oct 12th, 2018 - 8d ago
I have an issue with Rockauto too
Not resolved
Seen by 6 customers so far
Similar issue to 6465 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Description of the part
Make and model of car
Year of car
GetHuman1255417 started working on this issue
Oct 12th 4:30pm
GetHuman1255417 shared this issue with friends on Facebook
Oct 13th 4:41pm