The part was defected and I want to return it. I had it put on and the noise was unbear...

GetHuman-gpkastr's customer service issue with Rockauto from October 2018

Help with my Rockauto issue
The issue in GetHuman-gpkastr's own words
The part was defected and I want to return it. I had it put on and the noise was unbearable so I took it back to get checked and the ball had came loose and the tire could have fell and God forbid anything else could have happened.
GetHuman-gpkastr did not yet indicate what Rockauto should do to make this right.
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How GetHuman-gpkastr fixed the problem
I had to buy one from another company because that is my only transportation. That one was good and the car is ridding better, no noise and I want a refund for the defected part. I would appreciate that you can stand by what you sell. Thanks Gwendolyn
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Customer service issue
Reported by GetHuman-gpkastr
Oct 12th, 2018 - 3 mons ago
I have an issue with Rockauto too
GetHuman-gpkastr shared how to fix
Seen by 5 customers so far
Similar issue to 6457 others
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GetHuman-gpkastr started working on this issue
Oct 12th, 2018 1:49pm
GetHuman-gpkastr confirmed the issue is fixed. Hooray!
Oct 12th, 2018 1:51pm