I recently placed an online order. *There was a discount advertised if you purchased...

GetHuman-casperm's customer service issue with Rockauto from October 2018

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Help with my Rockauto issue
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The issue in GetHuman-casperm's own words
Buy parts with rebatesome you showed to me I got nothing ... I recently placed an online order. *There was a discount advertised if you purchased * Monroe Shocks you would receive $**.** off. *Good until *****I never received the discount on my order. Will I receive a rebate with my order?**I also put in a discount code as instructed and did not receive my discount. Order ***********Can you please advise**Regards,*Michael Casper
I want the rebate of $** on the shocks and the *% discount for the Code that was used when i plavced my order
I plan in purchasing more parts. I hav * old cars only one of which is finished and will need alot more trouble free parts
I will go to some other parts place just because of this BS and in ability to get help. I am seriously thinking of sending the parts back to you. Pep boys Auto zone and Advanced Auto will order to store at the same prices or close and rewards too
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Rockauto

*pairs of shock &*pair of Springs
Customer service issue
Reported by GetHuman-casperm
Oct 5th, 2018 - 2 years ago
Fixed
Seen by 12 customers so far
Similar issue to 6228 others
0 customers following this
Items needed
Description of the part
Make and model of car
Year of car

Timeline

GetHuman-casperm started working on this issue
Oct 5th, 2018 6:57pm
GetHuman-casperm indicated the issue is not fixed yet.
Oct 7th, 2018 12:48am
GetHuman-casperm indicated the issue is not fixed yet.
Oct 7th, 2018 11:47pm
GetHuman-casperm indicated the issue is not fixed yet.
Oct 7th, 2018 11:48pm
GetHuman-casperm indicated the issue is not fixed yet.
Oct 7th, 2018 11:49pm
GetHuman-casperm indicated the issue is not fixed yet.
Oct 7th, 2018 11:50pm
GetHuman-casperm indicated the issue is not fixed yet.
Oct 8th, 2018 12:06am
GetHuman-casperm indicated the issue is not fixed yet.
Oct 8th, 2018 12:07am