I ordered multiple brake rotors for a car that I race so that we could have spares on h...

GetHuman1219692's customer service issue with Rockauto from September 2018

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Description of the part, Make and model of car, and Year of car
The issue in GetHuman1219692's own words
I ordered multiple brake rotors for a car that I race so that we could have spares on hand. One of the * rotors ordered was delivered in a box with the correct part number (Raybestos ******R) but was discovered to be the wrong part (did not have a chamfer like the other * front rotors) but not until the ** day return window expired. Is there some way I can exchange the part for the correct one? Order *********.
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Customer service issue
Reported by GetHuman1219692
Sep 27th, 2018 - 25d ago
I have an issue with Rockauto too
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Seen by 2 customers so far
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GetHuman1219692 started working on this issue
Sep 27th 8:54pm