I provided an incorrect address for my parts to be shipped. The correct address was...

GetHuman-iconphot's customer service issue with Rockauto from September 2018

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Description of the part, Make and model of car, and Year of car
The issue in GetHuman-iconphot's own words
I provided an incorrect address for my parts to be shipped. The correct address was **** and the number provided is ****. FedEx driver claims the parts to be delievered. The address does not exist therefore it is undelieverable. Rock auto is sending me to fedex, fedex is sending me to rock auto. I am stuck in the middle with no parts, out the money and the car is still broke down. What does rock auto want to do to resolve this issue? My company writes for the automotive industry so I am watching this resolution quite closely.
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Rockauto

Customer service issue
Reported by GetHuman-iconphot
Sep 23rd, 2018 - 3 mons ago
I have an issue with Rockauto too
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Seen by 2 customers so far
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GetHuman-iconphot started working on this issue
Sep 23rd 4:03pm