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GetHuman-mcrosgro's customer service issue with Rockauto from August 2018

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The issue in GetHuman-mcrosgro's own words
I installed a air conditioning compressor that was leaking r***a tried to pull vacuum that would only pull ** inches shut gauges leaked vacuum very quickly tried adding a small amount of *** a to see what was leaking compressor shaft seal is leaking bad tried turning new compressor over by hand still leaking i’m Just looking to get compressor exchanged no labor etc can’t get a hold of anybody at corporate office very disappointed haven’t had any problems with your products in past just want compressor exchanged ** year’s in auto industry ** years with ford dealer senior master tech for ten.
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Rockauto

Customer service issue
Reported by GetHuman-mcrosgro
Aug 27th, 2018 - 4 mons ago
I have an issue with Rockauto too
Fixed
Seen by 15 customers so far
Similar issue to 4737 others
0 customers following this
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Timeline
GetHuman-mcrosgro started working on this issue
Aug 27th 2:06pm
GetHuman-mcrosgro indicated the issue is not fixed yet.
Aug 29th 11:41am
GetHuman-mcrosgro indicated the issue is not fixed yet.
Aug 30th 9:43pm
GetHuman-mcrosgro indicated the issue is not fixed yet.
Aug 30th 9:45pm
GetHuman-mcrosgro indicated the issue is not fixed yet.
Sep 4th 11:40pm