I need this taken care of soon now this is unacceptable

GetHuman-jldemous's customer service issue with Rockauto from August 2018

Help with my Rockauto issue
The issue in GetHuman-jldemous's own words
To get my credit or money back ... Returned a car part asked for store credit. Shows we got the credit but we cannot find code,so we can reorder part. It would be under stan demoussett, jeannie demoussett or Shirley slater. Phone could be ***-***-**** or ***-***-****. This has to offer been * months ago.
Do not have money to get correct part. That why I need this credit
Giving me my credit or put money on card.
My husband has ordered from you for years.
I've tried to fix this for awhile. You got returned part and our money and we have nothing
I have an issue with Rockauto too
How GetHuman-jldemous fixed the problem
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Rockauto

Fuel pump
Customer service issue
Reported by GetHuman-jldemous
Aug 23rd, 2018 - 4 mons ago
I have an issue with Rockauto too
Fixed
Seen by 13 customers so far
Similar issue to 4613 others
0 customers following this
Items needed
Description of the part
Make and model of car
Year of car
Timeline
GetHuman-jldemous started working on this issue
Aug 23rd 4:59pm
GetHuman-jldemous indicated the issue is not fixed yet.
Aug 24th 12:47pm
GetHuman-jldemous indicated the issue is not fixed yet.
Aug 25th 6:51pm
GetHuman-jldemous indicated the issue is not fixed yet.
Aug 25th 10:01pm
GetHuman-jldemous indicated the issue is not fixed yet.
Aug 26th 1:40am
GetHuman-jldemous shared this issue with others over email
Aug 26th 1:41am
GetHuman-jldemous indicated the issue is not fixed yet.
Aug 28th 5:25pm
GetHuman-jldemous indicated the issue is not fixed yet.
Aug 28th 5:36pm
GetHuman-jldemous indicated the issue is not fixed yet.
Aug 28th 5:37pm