My free shipping code is not working.

GetHuman1020779's customer service issue with Rockauto from August 2018

Help with my Rockauto issue
The issue in GetHuman1020779's own words
The problem: My free shipping code is not working.
GetHuman1020779 did not yet indicate what Rockauto should do to make this right.
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Rockauto

Customer service issue
Reported by GetHuman1020779
Aug 21st, 2018 - a mon ago
I have an issue with Rockauto too
Fixed
Seen by 8 customers so far
Similar issue to 4523 others
0 customers following this
Items needed
Description of the part
Make and model of car
Year of car
Timeline
GetHuman1020779 started working on this issue
Aug 21st 10:06pm
GetHuman1020779 indicated the issue is not fixed yet.
Aug 21st 11:15pm
GetHuman1020779 indicated the issue is not fixed yet.
Aug 21st 11:51pm
GetHuman1020779 indicated the issue is not fixed yet.
Aug 22nd 12:15am