Wrong item returned no refund?

GetHuman-ameriee's customer service issue with Rockauto from August 2018

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The issue in GetHuman-ameriee's own words
The problem: Wrong item returned no refund?
GetHuman-ameriee did not yet indicate what Rockauto should do to make this right.
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Rockauto

Customer service issue
Reported by GetHuman-ameriee
Aug 21st, 2018 - a mon ago
I have an issue with Rockauto too
Not resolved
Seen by 8 customers so far
Similar issue to 4517 others
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Items needed
Description of the part
Make and model of car
Year of car
Timeline
GetHuman-ameriee started working on this issue
Aug 21st 8:31pm