Never received credit on one beg- Returned two and only received one credit order...

GetHuman1000925's customer service issue with Rockauto from August 2018

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The issue in GetHuman1000925's own words
Never received credit on one beg- Returned two and only received one credit order ********* item * MOOG *****. If this is not resolved I will dispute charge with my credit card company. I have emailed serval times. Have been waiting since June. This is ridiculous. I don’t have the parts you guys do I returned them in one box to your warehouse. Supposedly I was to return to two separate warehouses. My original shipment came in one box. One order... you guys claim two separate boxes, but that is. Not so. I am suppose to pay for a part I don’t have in my possession? Credit my account please!! You have both parts. Should have received my credit less the freight if you want . I was trying to save in the shipping because they were going to the same place for return. Then you guys claim I was supposed to return to a different warehouse.
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Rockauto

Customer service issue
Reported by GetHuman1000925
Aug 17th, 2018 - a yr ago
I have an issue with Rockauto too
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Seen by 4 customers so far
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Timeline
GetHuman1000925 started working on this issue
Aug 17th, 2018 2:19pm