Brett Luster,Thank you for trying to help resolve my alternator issue atRock Auto. Neve...

GetHuman-lusterbr's customer service issue with Rockauto from August 2018

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The issue in GetHuman-lusterbr's own words
Brett Luster,Thank you for trying to help resolve my alternator issue atRock Auto. Never heard from representative.Alternator hasn’t been issue since my mechanic that did diagnostic*(Although I never saw diagnostic results.AutoZone gave me a sheet showing results of diagnostic on a different issue, listing results not just a statement on paper “this was the issue”They charged the battery which I believe I never fully got charged when I jumped it and it’s been fine sense however rock auto never contacted me and I referred them to an aunt of mine today, good my part seems to be perfectly OK .Going to try to call them directly and see if I get an answer from them then decide whether I use get human next time or not but thank you for the help
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Customer service issue
Reported by GetHuman-lusterbr
Aug 13th, 2018 - a yr ago
I have an issue with Rockauto too
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GetHuman-lusterbr started working on this issue
Aug 13th, 2018 9:56pm
GetHuman-lusterbr indicated the issue is not fixed yet.
Aug 13th, 2018 9:56pm