I just received my order ********* and part *TYC **-****-**-* right headlamp assembly...

GetHuman-tugit's customer service issue with Rockauto from August 2018

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The issue in GetHuman-tugit's own words
I just received my order ********* and part *TYC **-****-**-* right headlamp assembly was not put together properly the deflector on the inside is loose therefor it will not stay in front of the bulb like it should there is no way I can repair this.When I filled out the return request on your website you want me to pay the same amount for shipping that I paid for the part.(your terms say you will pay the shipping on a defective part.)
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Customer service issue
Reported by GetHuman-tugit
Aug 8th, 2018 - a yr ago
I have an issue with Rockauto too
Not resolved
Seen by 4 customers so far
Similar issue to 3992 others
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GetHuman-tugit started working on this issue
Aug 8th, 2018 6:58pm