Order * **********. I ordered a radiator and was very pleased at the price and the ship...

GetHuman-notpgun's customer service issue with Rockauto from July 2018

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The issue in GetHuman-notpgun's own words
Order * **********. I ordered a radiator and was very pleased at the price and the shipping was top notch. It arrived a day early, but the packaging was subpar, the box was open and the radiator mounts had poked through the box. I could not find any damage to the unit, but this should be addressed as I am sure someone is going to get a damage part someday. Oh, and it was just the radiator vacuumed packed against some cardboard and then just placed in a box, with no supports to keep it from bouncing around.
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Customer service issue
Reported by GetHuman-notpgun
Jul 31st, 2018 - 9 mons ago
I have an issue with Rockauto too
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Seen by 5 customers so far
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GetHuman-notpgun started working on this issue
Jul 31st, 2018 3:54am