I was ordering number of sensor for my **** Mitsubishi Galant, with a starter motor an...

GetHuman-mittiec's customer service issue with Rockauto from July 2018

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The issue in GetHuman-mittiec's own words
I was ordering number of sensor for my **** Mitsubishi Galant, with a starter motor and solenoid they all arrived one day after another and it was one order which I charged more than I was supposed to have been, and there was a part that didn't fit but my real complaint is I was sent a part that I never ordered a starter solenoid I tried to get a return shipping label to no avail, I tried to give it back to (UPS) and they returned it to me this part cost between $**-***.** dollars, and I can't afford to just give them my money for something I never ordered. I went through the return on their help page and just keep running into walls that stopped me over and over I don't know what to do .
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Customer service issue
Reported by GetHuman-mittiec
Jul 28th, 2018 - 10 mons ago
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Seen by 4 customers so far
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GetHuman-mittiec started working on this issue
Jul 28th, 2018 2:46pm
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Jul 28th, 2018 3:23pm
GetHuman-mittiec indicated the issue is not fixed yet.
Aug 2nd, 2018 7:00am