My friend Bruce Rossiter has purchased a set of front drive shafts from you, unfortunat...

GetHuman-archervm's customer service issue with Rockauto from July 2018

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The issue in GetHuman-archervm's own words
My friend Bruce Rossiter has purchased a set of front drive shafts from you, unfortunately both of the items were left side only . He returned one of the left shafts as per your instructions and requested that a right shaft be sent to replace the wrong shaft . The issue is that there has been no clear response to indicate if the new part has been sent. If you would kindly contact myself, or Bruce with a more detailed response regarding the status of the proper right side axle. My name is Gordon Lentz ( a Rockauto customer) number:***-***-**** email *****@***.com*Thank you for your timely response. *Kind Regards,*Gordon Lentz*CEO Archer Investments Inc.
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Customer service issue
Reported by GetHuman-archervm
Jul 28th, 2018 - 10 mons ago
I have an issue with Rockauto too
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Seen by 1 customer so far
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GetHuman-archervm started working on this issue
Jul 28th, 2018 5:08am