Nobody has called me back yet to resolve this problem

GetHuman-kingalan's customer service issue with Rockauto from July 2018

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The issue in GetHuman-kingalan's own words
Get a new shock at no cost to me. ... I bought some Gabriel Pro Rider shock absorbers from U about * months ago * the rear of my **** Isuzu Rodeo and * of them broke.I would like a new replacement.Should I just get * shock or both?There * the rear of my SUV.If U want * call me my phone number is (***)***-**** and U can me anyday after *:**am PST.PLMK.Thank U.Alan Lynn
I want a new shock absorber sent to me at no charge.The same kind.
I tried calling U but U haven’t called me back yet.
I have an issue with Rockauto too
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Rockauto

Gabriel Pro Rider shock absorber.(rear)
Customer service issue
Reported by GetHuman-kingalan
Jul 24th, 2018 - 10 mons ago
I have an issue with Rockauto too
Fixed
Seen by 6 customers so far
Similar issue to 3472 others
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Timeline
GetHuman-kingalan started working on this issue
Jul 24th, 2018 11:58pm
GetHuman-kingalan indicated the issue is not fixed yet.
Jul 28th, 2018 2:21am
GetHuman-kingalan indicated the issue is not fixed yet.
Jul 28th, 2018 2:24am