I couldn*t get my order to go through this evening it seemed the site was a little bugg...
GetHuman-jimmyboy's customer service issue with Rockauto from July 2018
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The issue in GetHuman-jimmyboy's own words
I couldn*t get my order to go through this evening it seemed the site was a little buggy and so I resent my order a few times thinking it would go through and now my PayPal account got charged * times instead of once. I managed to cancel * of the * orders on your website because I still want the part. Are you going to be able to refund me the two charges of $**.** to my PayPal account?** **This is the current order number that I did not cancel which is what I still want.**Confirmation Order ********.** Thank you
GetHuman-jimmyboy did not yet indicate what Rockauto should do to make this right.
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How GetHuman-jimmyboy fixed the problem
I sent an email to customer service and I explained the issue. They will refund me my money in * business days
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