I couldn*t get my order to go through this evening it seemed the site was a little bugg...

GetHuman-jimmyboy's customer service issue with Rockauto from July 2018

Help with my Rockauto issue
The issue in GetHuman-jimmyboy's own words
I couldn*t get my order to go through this evening it seemed the site was a little buggy and so I resent my order a few times thinking it would go through and now my PayPal account got charged * times instead of once. I managed to cancel * of the * orders on your website because I still want the part. Are you going to be able to refund me the two charges of $**.** to my PayPal account?** **This is the current order number that I did not cancel which is what I still want.**Confirmation Order ********.** Thank you
GetHuman-jimmyboy did not yet indicate what Rockauto should do to make this right.
I have an issue with Rockauto too
How GetHuman-jimmyboy fixed the problem
I sent an email to customer service and I explained the issue. They will refund me my money in * business days
Please help with my Rockauto issue
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Rockauto

Customer service issue
Reported by GetHuman-jimmyboy
Jul 21st, 2018 - a yr ago
I have an issue with Rockauto too
Fixed
GetHuman-jimmyboy shared how to fix
Seen by 8 customers so far
Similar issue to 3358 others
0 customers following this
Items needed
Description of the part
Make and model of car
Year of car
Timeline
GetHuman-jimmyboy started working on this issue
Jul 21st, 2018 4:33pm
GetHuman-jimmyboy indicated the issue is not fixed yet.
Jul 21st, 2018 6:07pm
GetHuman-jimmyboy indicated the issue is not fixed yet.
Jul 21st, 2018 6:08pm
GetHuman-jimmyboy indicated the issue is not fixed yet.
Jul 21st, 2018 6:11pm
GetHuman-jimmyboy confirmed the issue is fixed. Hooray!
Jul 22nd, 2018 10:32pm