* problems, possibly *:**. Ordered an ACDelco ** **-***** AC compressor & A*C Receiver...

GetHuman-s_prudof's customer service issue with Rockauto from July 2018

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The issue in GetHuman-s_prudof's own words
* problems, possibly *:**. Ordered an ACDelco ** **-***** AC compressor & A*C ReceiverDrier*Accumulator, for Chevy Aveo, ****, on May **, *****Had to send to my son in Nashville, TN who then sent on to me*On July *, ****, I had appointment with AC installer on St Croix, USVI, where I live. We inadvertently ordered the wrong compressor as there are * different kinds for this year, model, make of car.*Problem *: we need the * mounting ear A*C Compressor, not the * ear model that I wrongly ordered. Problem *: I specifically ordered the ACDelco compressor as it is the better model for the tropics where I live. What I received was a cheaper brand, GPD *******, I think, the kind that is factory installed with the car. I do not*did not want this inferior brand.*I would like to return and order the proper unit: ******* or whichever is the correct * for my year & make of car. Also, when the technitian pulled everything, he noticed the drier cylinder that is currently in the car looks different from tHe one that I ordered & received: FOR*****. This may be the possible *rd problem.*I would greatly appreciate your added help with my order. I am an older woman and have gone through hurricanes Irma & Maria, & am fixing a home, car, and property all negatively (an understatement!!) I,packed by this Cat * hurricane. Everything is taking so long here. I realize my month of return is over by almost * weeks* however, I am doing the best I can and would appreciate your mercy. Thank you, please call or email or both. Gratefully yours, Sharon Prudoff*Order * ******** ordered by Zachary Prudoff***** Louisiana Ave, Nashville, TN

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Rockauto

Customer service issue
Reported by GetHuman-s_prudof
Jul 10th, 2018 - 4 years ago
Fixed
Seen by 7 customers so far
Similar issue to 2971 others
0 customers following this
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Timeline

GetHuman-s_prudof started working on this issue
Jul 10th, 2018 7:57pm
GetHuman-s_prudof indicated the issue is not fixed yet.
Jul 11th, 2018 2:04pm
GetHuman-s_prudof indicated the issue is not fixed yet.
Jul 11th, 2018 2:06pm
GetHuman-s_prudof indicated the issue is not fixed yet.
Jul 13th, 2018 7:22am