My order * is ********. Unfortunately its sometimes impossible to get a mechanic to ins...

GetHuman866300's customer service issue with Rockauto from July 2018

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The issue in GetHuman866300's own words
My order * is ********. Unfortunately its sometimes impossible to get a mechanic to install all the parts in a reasonable time. The reason for this is I received * parts that DO NOT fit my vehicle. The part numbers are K***** and K*****. My vehicle uses completely different parts. Although I do not know whose fault it is, all I am asking for is at least a Rockauto.com store credit so I can return these * parts and get store credit. Now your system says its to late to return. Can you please understand that sometimes its not possible to get things installed in a timely manner. I tried. I really really tried. Please let me know if I can return these * items for store credit. I need a lot more parts from you guys and I want to continue purchasing from you. Thank You and have a Blessed Day.

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Rockauto

Customer service issue
Reported by GetHuman866300
Jul 10th, 2018 - 4 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 2953 others
0 customers following this

Timeline

GetHuman866300 started working on this issue
Jul 10th, 2018 2:03pm

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