Part ordered mis-shipped. ************************Exception*MISSENT*Thu, July *, **** a...

GetHuman852613's customer service issue with Rockauto from July 2018

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Description of the part, Make and model of car, and Year of car
The issue in GetHuman852613's own words
Part ordered mis-shipped. ************************Exception*MISSENT*Thu, July *, **** at *:** AM MT *Scottsbluff, NE, US**From:*SUGAR LAND, TX ******UNITED STATES*To:*WALSENBURG, CO ******UNITED STATES*Activity*Jul *, ******:***AM MT*Scottsbluff, NE, US*MISSENT**:***AM MT*Scottsbluff, NE, US*ARRIVAL AT POST OFFICE*Jul *, ******:***AM MT*Denver, CO, US*TENDERED TO DELIVERY SERVICE PROVIDER*Jul *, *******:***PM MT*Denver, CO, US*ARRIVAL DESTINATION DHL ECOMMERCE FACILITY*Jun **, ******:***AM CT*Houston, TX, US*DEPARTURE ORIGIN DHL ECOMMERCE FACILITY*Jun **, ******:***PM CT*Houston, TX, US*PROCESSED**:***PM CT*Houston, TX, US*ARRIVAL AT DHL ECOMMERCE DISTRIBUTION CENTER**:***PM EDT*EN ROUTE TO DHL ECOMMERCE DISTRIBUTION CENTER**:***PM EDT*ELECTRONIC NOTIFICATION RECEIVED: YOUR ORDER HAS BEEN PROCESSED AND TRACKING WILL BE UPDATED SOON.*Now I don't have a part and I'm still paying almost $**.** for shipping. Really?*I need that part asap and I want my shipping refunded.

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Customer service issue
Reported by GetHuman852613
Jul 5th, 2018 - 5 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 2809 others
0 customers following this


GetHuman852613 started working on this issue
Jul 5th, 2018 8:21pm

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