GetHuman-tovinmed's customer service issue with Rockauto from June 2018
Help with my Rockauto issue
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GetHuman-tovinmed's next move: talk to Rockauto when they open (we'll send a reminder).
Rockauto's call center is closed now. We will text or email GetHuman-tovinmed when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman-tovinmed can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
Before contacting them, items GetHuman-tovinmed may need:
Description of the part, Make and model of car, and Year of car
The issue in GetHuman-tovinmed's own words
The problem: The part is not built right that we got
GetHuman-tovinmed did not yet indicate what Rockauto should do to make this right.
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How GetHuman-tovinmed fixed the problem
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