I ordered a rear bumper for a **** Ford F*** extended cab pickup with an * foot bed * w...

GetHuman-wolfe_do's customer service issue with Rockauto from June 2018

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Help with my Rockauto issue
Before contacting them, items GetHuman-wolfe_do may need:
Description of the part, Make and model of car, and Year of car
GetHuman-wolfe_do's next move: have a Rockauto rep call.
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The issue and preferred resolution, in GetHuman-wolfe_do's own words:
I ordered a rear bumper for a **** Ford F*** extended cab pickup with an * foot bed * wheel drive on June **, **** Order * ******** Received it and when it came it was a **" long bumper which is * " too short. I need a rear bumperthat is **" long for the pickup. I sent the first bumper back today by Fedex ********** I am suppose to get a credit for $ ***.** so I would appreciate if you could use that credit towards a **" bumper for the pickup information at the beginning of this e-mail. Please kindly respond on this issue I paid by Paypal. Thank you Dorothy Wolfe
I trust that Rockauto will make this right and come up with a resolution that is fair.
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Rockauto

Customer service issue
Reported by GetHuman-wolfe_do
Jun 25th, 2018 - 2 mons ago
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GetHuman-wolfe_do started working on this issue
Jun 25th 7:07pm