opened bx with part to install and found abs wire severed making part unusable requirin...

GetHuman-unclesit's customer service issue with Rockauto from June 2018

Help with my Rockauto issue
opened bx with part to install and found abs wire severed making part unusable requiring part replacement
I trust that Rockauto will make this right and come up with a resolution that is fair.
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Rockauto

Customer service issue
Reported by GetHuman-unclesit
Jun 25th, 2018 - 2 mons ago
I have an issue with Rockauto too
Fixed
Seen by 10 customers so far
Similar issue to 2473 others
0 customers following this
Items needed
Description of the part
Make and model of car
Year of car
Timeline
GetHuman-unclesit started working on this issue
Jun 25th 7:01pm
GetHuman-unclesit indicated the issue is not fixed yet.
Jun 26th 7:20pm
GetHuman-unclesit indicated the issue is not fixed yet.
Jun 27th 1:00am
GetHuman-unclesit indicated the issue is not fixed yet.
Jul 1st 2:39pm
GetHuman-unclesit indicated the issue is not fixed yet.
Jul 1st 2:42pm
GetHuman-unclesit indicated the issue is not fixed yet.
Jul 1st 2:58pm