I had an order no ********:*But rockauto no loner carry the lower arm c series.*They ar...

GetHuman-htedj's customer service issue with Rockauto from June 2018

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The issue in GetHuman-htedj's own words
I had an order no ********:*But rockauto no loner carry the lower arm c series.*They are:*for MOOG CK****** *******S*XA*** (Premium) Problem Solver* Complete Arm w* Ball Joint Info*Front Right Lower* Contains Bushings*and*MOOG CK****** *******S*XA*** (Premium) Problem Solver* Complete Arm w* Ball Joint Info*Front Left Lower* Contains Bushings**Both has limited lifetime warranty.*Since you don't carry those item any more the c series from moog.**Can I get a free replacement by purchasing the R series*MOOG RK****** *******S*XA****and *MOOG RK****** *******S*XA*****Then I can send you back the c series that had problem for refund.**I also would like to get free replacement for * struts and * stabilizer bar link since all already having problem.**Let me know if all eligible for free replacement since I can see all of them mark authorized already in my account.

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Rockauto

Customer service issue
Reported by GetHuman-htedj
Jun 18th, 2018 - 3 years ago
I have an issue with Rockauto too
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Seen by 14 customers so far
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Timeline

GetHuman-htedj started working on this issue
Jun 18th, 2018 6:31pm
GetHuman-htedj indicated the issue is not fixed yet.
Jun 18th, 2018 7:33pm
GetHuman-htedj indicated the issue is not fixed yet.
Jun 18th, 2018 7:35pm
GetHuman-htedj indicated the issue is not fixed yet.
Jun 18th, 2018 7:48pm
GetHuman-htedj indicated the issue is not fixed yet.
Jun 19th, 2018 12:06pm