Hi I've ordered a taillight assembly on Wednesday this week then I checked the status o...

GetHuman788352's customer service issue with Rockauto from June 2018

Help with my Rockauto issue
The issue in GetHuman788352's own words
Hi I've ordered a taillight assembly on Wednesday this week then I checked the status of it Thursday and it said waiting for payments so I canceled that order and submitted a new order for the same part order ********* on Thursday and I've been checking your site and after two days and me paying for expedited shipping its still showing that my order is processing at warehouse A, when it should be on its way to me. I've not received any tracking number. I need help with this order to find out why its being held up and has not shipped yet, please. *any help would be greatly appreciated!!
GetHuman788352 did not yet indicate what Rockauto should do to make this right.
I have an issue with Rockauto too
How GetHuman788352 fixed the problem
We are waiting for GetHuman788352 to fix the problem and share the solution with the rest of us customers.
Please help with my Rockauto issue
Do you have a customer issue as well?
We can help you get Rockauto's attention and get better help faster. Tap below to get started.
Having Rockauto issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Rockauto email you?
This email address isn't valid

Rockauto

Customer service issue
Reported by GetHuman788352
Jun 15th, 2018 - 9 mons ago
I have an issue with Rockauto too
Fixed
Seen by 11 customers so far
Similar issue to 2173 others
0 customers following this
Items needed
Description of the part
Make and model of car
Year of car
Timeline
GetHuman788352 started working on this issue
Jun 15th, 2018 6:56pm
GetHuman788352 indicated the issue is not fixed yet.
Jun 15th, 2018 8:39pm
GetHuman788352 indicated the issue is not fixed yet.
Jun 15th, 2018 8:40pm
GetHuman788352 indicated the issue is not fixed yet.
Jun 15th, 2018 8:49pm
GetHuman788352 indicated the issue is not fixed yet.
Jun 17th, 2018 1:39am