FedEx delivered order ********* to the wrong address. I have called them several times...

GetHuman-narimemb's customer service issue with Rockauto from June 2018

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The issue in GetHuman-narimemb's own words
FedEx delivered order ********* to the wrong address. I have called them several times without having the problem resolved. I can't wait until they get around to finding it. I have security cameras and they delivered to the next house down. I doubt if they will get it back. They said I should file a claim with you against them. I need to order another part but don't want to get stuck paying twice. What should I do?
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Rockauto

Customer service issue
Reported by GetHuman-narimemb
Jun 8th, 2018 - 10 mons ago
I have an issue with Rockauto too
Not resolved
Seen by 3 customers so far
Similar issue to 305 others
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GetHuman-narimemb started working on this issue
Jun 8th, 2018 9:48pm