I need to confirm a part before placing my orddr

GetHuman763908's customer service issue with Rockauto from June 2018

Help with my Rockauto issue
The issue in GetHuman763908's own words
The problem: I need to confirm a part before placing my orddr
GetHuman763908 did not yet indicate what Rockauto should do to make this right.
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Rockauto

Customer service issue
Reported by GetHuman763908
Jun 8th, 2018 - 4 mons ago
I have an issue with Rockauto too
Fixed
Seen by 7 customers so far
Similar issue to 579 others
0 customers following this
Items needed
Description of the part
Make and model of car
Year of car
Timeline
GetHuman763908 started working on this issue
Jun 8th 5:53pm
GetHuman763908 indicated the issue is not fixed yet.
Jun 8th 6:55pm