I ordered a radiator for a ** Mustang it has been over a week and I don't have my part...

GetHuman-rjwolosk's customer service issue with Rockauto from June 2018

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I ordered a radiator for a ** Mustang it has been over a week and I don't have my part when I ordered I use my son in laws email address he was helping me place the order I cannot find out where my package is I am trying to track it unfortunately my son-in-law's phone is not currently working so the order status information is going to a phone that's not working I tried to change the order to show my number and my e-mail address but was unsuccessful I have plans to use my Mustang and I need the radiator as soon as possible I don't know if it went to the wrong address or the part was unavailable I need to know as soon as possible the car needs to be running for my plans I don't know the information I need if I knew the status I could look for the part from somewhere else if I am not going to receive this within the next day I need someone to help when I try to speak with someone they say the prices are low so they do their business online however I don't know about my part
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Customer service issue
Reported by GetHuman-rjwolosk
Jun 6th, 2018 - a yr ago
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