I ordered a radiator for a ** Mustang it has been over a week and I don't have my part...

GetHuman-rjwolosk's customer service issue with Rockauto from June 2018

16 views
 | 
453 similar
 | 
0 following
Help with my Rockauto issue
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Rockauto help.
Before contacting them, items GetHuman-rjwolosk may need:
Description of the part, Make and model of car, and Year of car
The issue in GetHuman-rjwolosk's own words
I ordered a radiator for a ** Mustang it has been over a week and I don't have my part when I ordered I use my son in laws email address he was helping me place the order I cannot find out where my package is I am trying to track it unfortunately my son-in-law's phone is not currently working so the order status information is going to a phone that's not working I tried to change the order to show my number and my e-mail address but was unsuccessful I have plans to use my Mustang and I need the radiator as soon as possible I don't know if it went to the wrong address or the part was unavailable I need to know as soon as possible the car needs to be running for my plans I don't know the information I need if I knew the status I could look for the part from somewhere else if I am not going to receive this within the next day I need someone to help when I try to speak with someone they say the prices are low so they do their business online however I don't know about my part
GetHuman-rjwolosk did not yet indicate what Rockauto should do to make this right.
I have an issue with Rockauto too
How GetHuman-rjwolosk fixed the problem
We are waiting for GetHuman-rjwolosk to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Rockauto's attention and get better help faster. Tap below to get started.
Having Rockauto issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-rjwolosk fixes it.
This email address isn't valid

Rockauto

Customer service issue
Reported by GetHuman-rjwolosk
Jun 6th, 2018 - a yr ago
I have an issue with Rockauto too
Not resolved
Seen by 16 customers so far
Similar issue to 453 others
0 customers following this
Follow this issue to see how it gets fixed