I ordered a radiator for a ** Mustang as my email address I used my son-in-law's he was...

GetHuman-rjwolosk's customer service issue with Rockauto from June 2018

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Description of the part, Make and model of car, and Year of car
The issue in GetHuman-rjwolosk's own words
I ordered a radiator for a ** Mustang as my email address I used my son-in-law's he was helping me placing the order it has been over a week his phone is currently not working I am trying to retrieve the status of my order and where it is when I try to change the email to mine I am unable to do this even with the help pages I don't know exactly what I can do at this point I don't know if teapot is on its way or there was a problem with getting the part I need to fix my car within the next day or two I have plans and money invested in my trip and refunds I'm not available I would appreciate help locating my part please get back to me as soon as possible
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Rockauto

I ordered a radiator for a ** Mustang I used in email and phone number which belongs to my son-in-law it has been over a week and my son-in-law's phone is currently not working I have tried to change this unsuccessfully I need to track my part I ordered a radiator for a ** Mustang I used in email and phone number which belongs to my son more it has been over a week and my son in laws phone is currently not working I have tried to change this unsuccessfully I need to track my part as soon as possible I need my car fixed within the next day or two I don't know if the part was unavailable or if it was sent to a wrong address I am currently unable to speak to someone
Customer service issue
Reported by GetHuman-rjwolosk
Jun 6th, 2018 - a yr ago
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Seen by 9 customers so far
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Timeline
GetHuman-rjwolosk started working on this issue
Jun 6th, 2018 5:06pm