I purchased a steering rack and pinion rack from you on *********.*It is defective. Yo...

GetHuman748861's customer service issue with Rockauto from June 2018

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1 following
Help with my Rockauto issue
Before contacting them, items GetHuman748861 may need:
Description of the part, Make and model of car, and Year of car
GetHuman748861's next move: have a Rockauto rep call.
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The issue and preferred resolution, in GetHuman748861's own words:
I purchased a steering rack and pinion rack from you on *********.*It is defective. You do not have the replacement so you offer a refund or store credit. With either choice whenI go to purchased
I trust that Rockauto will make this right and come up with a resolution that is fair.
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Rockauto

Customer service issue
Reported by GetHuman748861
Jun 4th, 2018 - 21d ago
I have an issue with Rockauto too
Not resolved
Seen by 6 customers so far
Similar issue to 412 others
1 customer following this
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Timeline
GetHuman748861 started working on this issue
Jun 4th 5:58pm