I was sent the wrong radiator hose for my car. Can you please waive the return shipping...

GetHuman740142's customer service issue with Rockauto from June 2018

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The issue in GetHuman740142's own words
The problem: I was sent the wrong radiator hose for my car. Can you please waive the return shipping charge?
GetHuman740142 did not yet indicate what Rockauto should do to make this right.
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Rockauto

Customer service issue
Reported by GetHuman740142
Jun 1st, 2018 - 5 mons ago
I have an issue with Rockauto too
Not resolved
Seen by 2 customers so far
Similar issue to 315 others
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Items needed
Description of the part
Make and model of car
Year of car
Timeline
GetHuman740142 started working on this issue
Jun 1st 8:37pm