my nephew helped put a clutch in my ** jeep cherokee. He recomended rock auto. I gave...

GetHuman-adamsjma's customer service issue with Rockauto from May 2018

Help with my Rockauto issue
The issue in GetHuman-adamsjma's own words
my nephew helped put a clutch in my ** jeep cherokee. He recomended rock auto. I gave him my paypal card and he ordered it and it arrived very quickly.He realized it was the wrong clutch immediently and said to return it for a refund and order the correct one which is a ** clutch kit. We printed off the shipping label as directed by your website and returned it and also paid for another clutch the correct one before they refunded my first one.Ive been waiting * weeks now and havnt got a refund or an email??
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Rockauto

Customer service issue
Reported by GetHuman-adamsjma
May 27th, 2018 - 6 mons ago
I have an issue with Rockauto too
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Seen by 9 customers so far
Similar issue to 499 others
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GetHuman-adamsjma started working on this issue
May 27th 5:26am
GetHuman-adamsjma indicated the issue is not fixed yet.
May 27th 6:27am
GetHuman-adamsjma indicated the issue is not fixed yet.
May 27th 6:44am
GetHuman-adamsjma indicated the issue is not fixed yet.
May 28th 2:55pm