I just placed an order and it has become a complete ***** up. My name is Thomas Taylor...

GetHuman-boomerco's customer service issue with Rockauto from May 2018

Help with my Rockauto issue
The issue in GetHuman-boomerco's own words
I just placed an order and it has become a complete ***** up. My name is Thomas Taylor and the order* is **********. Some how the bill to address and shipping information were reversed and as a result the order is being shipped to Canada instead of the United States. I tried to change it on line but I am not allowed to the necessary change. I am also in Costa Rica and your international phone number does not exist. I need this problem corrected right away. Also because delivery is currently stated to Canada the delivery charges have been greatly increased. I charged this to my Visa, so please correct the amount to be billed.
GetHuman-boomerco did not yet indicate what Rockauto should do to make this right.
I have an issue with Rockauto too
How GetHuman-boomerco fixed the problem
We are waiting for GetHuman-boomerco to fix the problem and share the solution with the rest of us customers.
Please help with my Rockauto issue
Do you have a customer issue as well?
We can help you get Rockauto's attention and get better help faster. Tap below to get started.
Having Rockauto issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Rockauto email you?
This email address isn't valid

Rockauto

Customer service issue
Reported by GetHuman-boomerco
May 25th, 2018 - 6 mons ago
I have an issue with Rockauto too
Fixed
Seen by 4 customers so far
Similar issue to 24 others
0 customers following this
Items needed
Description of the part
Make and model of car
Year of car
Timeline
GetHuman-boomerco started working on this issue
May 25th 11:28pm
GetHuman-boomerco indicated the issue is not fixed yet.
May 26th 12:35am
GetHuman-boomerco indicated the issue is not fixed yet.
May 26th 12:37am
GetHuman-boomerco indicated the issue is not fixed yet.
May 26th 12:37am