Return previous order Of stock rear shock absorbers to each and order new load leveler shock absorbers for the rear of my **** Honda Odyssey touring.

GetHuman717763's customer service issue with Rockauto from May 2018

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The issue in GetHuman717763's own words
The VA installed a new electric wheelchair and ramp in the back of my **** Honda Odyssey Doreen. I was informed to upgrade to load leveler shock absorbers in the rear because of the extra weight. ... I bought the wrong shocks from rock auto. I bought * rear KYB gas shock absorber excel G’s. They are standard replacement rear shocks for my **** Honda Odyssey touring. I need to return those and order some loadlevelers tour them for the rear of my **** Honda Odyssey touring ASAP. Could you good people help me out on this request as soon as possible? Much appreciated David Lindsay retired United States Army
The VA installed a new electric wheelchair and ramp in the back of my **** Honda Odyssey Doreen. I was informed to upgrade to load leveler shock absorbers in the rear because of the extra weight.
I am not a fan of texting or emailing. I cannot talk to your service department to get this done on the phone because I cannot find that number presently.
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Rockauto

Where shock observers for **** Honda Odyssey touring
Customer service issue
Reported by GetHuman717763
May 25th, 2018 - 6 mons ago
I have an issue with Rockauto too
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GetHuman717763 started working on this issue
May 25th 3:09pm