You advertise all the parts to fix your car, vehicle. That apparently is not the case...

GetHuman-fpob's customer service issue with Rockauto from May 2018

Help with my Rockauto issue
The issue in GetHuman-fpob's own words
You advertise all the parts to fix your car, vehicle. That apparently is not the case. I have a **** ranger PU. The front bumper impact strip is not the right one. First the strip is not long enough to reach from one end to the other, second its grey not black, third my bumper has slots the strip you sent has round pins no type of fasteners to attach anyway.* I can't stretch it, not attach it plus its grey not black.*You don't even list an under door gasket for it.* I supposedly had a credit for a wheel returned for Focus. can't find some way to get this acknowledged, or credited.
There is not live person to talk to.!!
This repeating?!
** years
I guess I will have start shopping elsewhere!
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Rockauto

Correct part! **** ranger impact strip for front bumper.
Customer service issue
Reported by GetHuman-fpob
May 24th, 2018 - 6 mons ago
I have an issue with Rockauto too
Fixed
Seen by 11 customers so far
Similar issue to 289 others
0 customers following this
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Timeline
GetHuman-fpob started working on this issue
May 24th 4:02pm
GetHuman-fpob indicated the issue is not fixed yet.
May 24th 10:53pm
GetHuman-fpob indicated the issue is not fixed yet.
May 24th 11:00pm
GetHuman-fpob indicated the issue is not fixed yet.
May 24th 11:00pm
GetHuman-fpob indicated the issue is not fixed yet.
May 26th 4:30pm
GetHuman-fpob indicated the issue is not fixed yet.
May 26th 10:45pm
GetHuman-fpob indicated the issue is not fixed yet.
May 27th 5:29pm
GetHuman-fpob indicated the issue is not fixed yet.
May 27th 5:30pm
GetHuman-fpob indicated the issue is not fixed yet.
May 30th 12:41am
GetHuman-fpob indicated the issue is not fixed yet.
May 30th 12:53am