I would like to return the rotor i purchased from rockauto. They were the wrong size never removed from the box. I selected the wrong box when trying to return and now it states unreturnable. I never used them i would like my refund

GetHuman-tparham's customer service issue with Rockauto from May 2018

Help with my Rockauto issue
The issue in GetHuman-tparham's own words
Return rotors ... I was filling out info to return an item and selected the wrong botton. I never used the item it didnt fit.
Because i couldnt go back and correct my mistake
I would like to return these items so that i can be refunded. I had to purchase these items from a store because everything was wrong for my car.
I expected a better customer service experience.
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Rockauto

Rotors
Customer service issue
Reported by GetHuman-tparham
May 22nd, 2018 - 6 mons ago
I have an issue with Rockauto too
Fixed
Seen by 10 customers so far
Similar issue to 282 others
0 customers following this
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Timeline
GetHuman-tparham started working on this issue
May 22nd 1:59am
GetHuman-tparham indicated the issue is not fixed yet.
May 22nd 3:10am
GetHuman-tparham indicated the issue is not fixed yet.
May 23rd 10:00am
GetHuman-tparham indicated the issue is not fixed yet.
May 23rd 10:13am
GetHuman-tparham indicated the issue is not fixed yet.
May 23rd 10:14am