Have not received my parts yet order number ********.*FedEx tracking number is...

GetHuman-mehrdad's customer service issue with Rockauto from June 2018

Help with my Rockauto issue
Have not received my parts yet order number ********.*FedEx tracking number is ***** ********** and it says I should have received it by Friday May **th of **** and today is June *rd **** I need those parts I called FedEx and they told me that you haven't provided them with the parts yet
I trust that Rockauto will make this right and come up with a resolution that is fair.
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Rockauto

Customer service issue
Reported by GetHuman-mehrdad
Jun 3rd, 2018 - 16d ago
I have an issue with Rockauto too
Fixed
Seen by 6 customers so far
Similar issue to 501 others
0 customers following this
Items needed
Description of the part
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Timeline
GetHuman-mehrdad started working on this issue
Jun 3rd 4:41pm
GetHuman-mehrdad indicated the issue is not fixed yet.
Jun 3rd 7:47pm
GetHuman-mehrdad indicated the issue is not fixed yet.
Jun 3rd 7:48pm
GetHuman-mehrdad indicated the issue is not fixed yet.
Jun 3rd 7:49pm