I received my order *********, the rear rotors are to small to fit on my hub I need...

GetHuman-engelbar's customer service issue with Rockauto from May 2018

Help with my Rockauto issue
The issue in GetHuman-engelbar's own words
I received my order *********, the rear rotors are to small to fit on my hub I need *.** inch. I am returning these. already requested return. were the ones sent for a * wheel steering? if so will the rest of this kit fit my ** chevy silverado ****hd *.* * wheel steering? If yes the rest will fit, than what would be the part * for my rear rotor that will fit and are slotted and holes from this same brand. If no, the rest will not fit. I will need to return them all. Please advice. Jeremy
GetHuman-engelbar did not yet indicate what Rockauto should do to make this right.
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How GetHuman-engelbar fixed the problem
Never heard from Rockauto. I called the manufacture of the part aggie found my answer, than returned
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Rockauto

Customer service issue
Reported by GetHuman-engelbar
May 8th, 2018 - a yr ago
I have an issue with Rockauto too
Fixed
GetHuman-engelbar shared how to fix
Seen by 8 customers so far
Similar issue to 392 others
0 customers following this
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Make and model of car
Year of car
Timeline
GetHuman-engelbar started working on this issue
May 8th, 2018 1:12am
GetHuman-engelbar indicated the issue is not fixed yet.
May 8th, 2018 2:15am
GetHuman-engelbar indicated the issue is not fixed yet.
May 8th, 2018 2:18am
GetHuman-engelbar confirmed the issue is fixed. Hooray!
May 11th, 2018 2:19am
GetHuman-engelbar confirmed the issue is fixed. Hooray!
May 11th, 2018 2:22am