Trying to order a part and my money was taking before i finished my order

GetHuman637945's customer service issue with Rockauto from April 2018

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Help with my Rockauto issue
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Description of the part, Make and model of car, and Year of car
GetHuman637945's next move: have a Rockauto rep call.
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The issue and preferred resolution, in GetHuman637945's own words:
The problem I ran into: Trying to order a part and my money was taking before i finished my order
I trust that Rockauto will make this right and come up with a resolution that is fair.
Help with my Rockauto issue
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Rockauto

Customer service issue
Reported by GetHuman637945
Apr 28th, 2018 - 3 mons ago
I have an issue with Rockauto too
Not resolved
Seen by 3 customers so far
Similar issue to 3374 others
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Timeline
GetHuman637945 started working on this issue
Apr 28th 6:05pm