Dear sir:*i just recived the parts whitch i ordered order **********but the * struts ar...

GetHuman632682's Request a return/replacement issue with Rockauto from April 2018

4 views
 | 
23923 similar
 | 
0 following
Help with my Rockauto issue
First: share to improve GetHuman632682's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman632682 to get a Rockauto rep on the line!
Always use the GetHuman Phone tocall Rockauto. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman632682's own words
Dear sir:*i just recived the parts whitch i ordered order **********but the * struts are different in open box (i believe) one is come with tight belt and no self locking nut,no center ring cap , and you can see oil leak on the center post ,the other one is without tight belt,and , center ring cap on , come with one self locking nut,so i believe it's open box and someone return to rockauto,so i wish i can replacement with * "same" and new struts if you want i can send the pic to you.* thx anyway
GetHuman632682 did not yet indicate what Rockauto should do to make this right.
I have an issue with Rockauto too
How GetHuman632682 fixed the problem
We are waiting for GetHuman632682 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Rockauto's attention and get better help faster. Tap below to get started.
Having Rockauto issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman632682 fixes it.
This email address isn't valid

Rockauto

Request a return/replacement issue
Reported by GetHuman632682
Apr 26th, 2018 - a yr ago
I have an issue with Rockauto too
Not resolved
Seen by 4 customers so far
Similar issue to 23923 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Description of the part
Make and model of car
Year of car
Timeline
GetHuman632682 started working on this issue
Apr 26th, 2018 10:02pm