They sent me two left sided struts. - Order Struts for my car. - My car is in the shop...

GetHuman-parkersl's customer service issue with Rockauto from April 2018

3 views
 | 
5697 similar
 | 
0 following
Help with my Rockauto issue
First: share to improve GetHuman-parkersl's odds
Strength in numbers! Companies respond better when others are watching.
Try having Rockauto call you again?
Always use the GetHuman Phone tocall Rockauto. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman-parkersl's own words
Order Struts for my car. ... They sent me two left sided struts.
My car is in the shop now. And I have to pay for return shipping and also shipping for a new strut.
Free shipping and free returns. Since it was not my fault. And it has me in a bad spot.
I have an issue with Rockauto too
How GetHuman-parkersl fixed the problem
We are waiting for GetHuman-parkersl to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Rockauto's attention and get better help faster. Tap below to get started.
Having Rockauto issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Rockauto email you?
This email address isn't valid
Follow this issue
See how GetHuman-parkersl fixes it.
This email address isn't valid

Rockauto

Rock Auto Parts store.
Customer service issue
Reported by GetHuman-parkersl
Apr 23rd, 2018 - 5 mons ago
I have an issue with Rockauto too
Not resolved
Seen by 3 customers so far
Similar issue to 5697 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Description of the part
Make and model of car
Year of car
Timeline
GetHuman-parkersl started working on this issue
Apr 23rd 4:49pm