the store credit didn't cover the entire bill and Rock Auto charged the entire new char...

GetHuman607411's customer service issue with Rockauto from April 2018

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The issue in GetHuman607411's own words
get my store credit added to our order ... the store credit didn't cover the entire bill and Rock Auto charged the entire new charges to our credit carit w*o using the credit
we want to use the store credit then charge the balance to Discover card
for our credit SC*F*B*CD*EA** $**.** to be deducted fron the new order
I have an issue with Rockauto too
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Rockauto

payment system
Customer service issue
Reported by GetHuman607411
Apr 18th, 2018 - 7 mons ago
I have an issue with Rockauto too
Not resolved
Seen by 2 customers so far
Similar issue to 7641 others
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Timeline
GetHuman607411 started working on this issue
Apr 18th 12:55pm