Cant get tracking number - Made a order - Keep putting in email system says i didnt mak...

GetHuman603215's customer service issue with Rockauto from April 2018

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The issue in GetHuman603215's own words
Made a order ... Cant get tracking number
Keep putting in email system says i didnt make the order but card was charged
Just want to make sure the order was made or have the money put back on the card
I have an issue with Rockauto too
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Rockauto

Customer service issue
Reported by GetHuman603215
Apr 17th, 2018 - 5 mons ago
I have an issue with Rockauto too
Not resolved
Seen by 3 customers so far
Similar issue to 5687 others
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Items needed
Description of the part
Make and model of car
Year of car
Timeline
GetHuman603215 started working on this issue
Apr 17th 1:43pm
GetHuman603215 reviewed the items needed
Apr 17th 1:44pm