Cant get tracking number - Made a order - Keep putting in email system says i didnt mak...

GetHuman603215's customer service issue with Rockauto from April 2018

7884 similar
0 following
Help with my Rockauto issue
First: share to improve GetHuman603215's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman603215 to get a Rockauto rep on the line!
Always use the GetHuman Phone tocall Rockauto. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman603215's own words
Made a order ... Cant get tracking number
Keep putting in email system says i didnt make the order but card was charged
Just want to make sure the order was made or have the money put back on the card
I have an issue with Rockauto too
How GetHuman603215 fixed the problem
We are waiting for GetHuman603215 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Rockauto's attention and get better help faster. Tap below to get started.
Having Rockauto issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Rockauto email you?
This email address isn't valid
Follow this issue
See how GetHuman603215 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman603215
Apr 17th, 2018 - 7 mons ago
I have an issue with Rockauto too
Not resolved
Seen by 3 customers so far
Similar issue to 7884 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Description of the part
Make and model of car
Year of car
GetHuman603215 started working on this issue
Apr 17th 1:43pm
GetHuman603215 reviewed the items needed
Apr 17th 1:44pm