cant find it - find the facity number - wont let me sent the warrenty

GetHuman-highum's customer service issue with Rockauto from March 2018

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Help with my Rockauto issue
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The issue and preferred resolution, in GetHuman-highum's own words:
find the facity number ... cant find it
wont let me sent the warrenty
Help with my Rockauto issue
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Customer service issue
Reported by GetHuman-highum
Mar 30th, 2018 - 4 mons ago
I have an issue with Rockauto too
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Seen by 1 customer so far
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GetHuman-highum started working on this issue
Mar 30th 6:04pm
GetHuman-highum shared this issue with others over email
Mar 30th 6:05pm