Placed order ******** at *:** AM EST on Dec * using code "Holiday" that did not work. U...

GetHuman1689192's customer service issue with Rock Bottom Golf from December 2018

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The issue in GetHuman1689192's own words
Placed order ******** at *:** AM EST on Dec * using code "Holiday" that did not work. Used code "Ultimate". I'm on the west coast and checked code "Holiday" again around **:** AM EST which was accepted. Dave at RBG was helpful, but said code "Holiday" did not begin until *:** AM EST on Dec * and my order fell between the cracks. Said order had shipped and unable to make price adjustment. Best his supervisor would allow was store credit. We all like to save whenever possible, so I am emailing this request hoping your sales software wil allow you to have the credit applied back to my credit card. Thank you in advance and I appreciate your help!
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Rock Bottom Golf

Customer service issue
Reported by GetHuman1689192
Dec 4th, 2018 - 2 mons ago
I have an issue with Rock Bottom Golf too
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Seen by 3 customers so far
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GetHuman1689192 started working on this issue
Dec 4th, 2018 6:43pm