My password is not recognized. It is the correct password and was recognized earlier t...

GetHuman-thejblac's customer service issue with Roboform from April 2021

Help with my Roboform issue
The issue in GetHuman-thejblac's own words
My password is not recognized. It is the correct password and was recognized earlier today. How do I recover?

GetHuman-thejblac did not yet indicate what Roboform should do to make this right.

How GetHuman-thejblac fixed the problem
I was directed to follow the “forgot my password “ instructions & lose my password file. Didn’t want do that as I did not have a backup. I was doing other work & suddenly Roboform opened up. No idea why. First thing I then did was print out a copy of the passwords.
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Roboform

Customer service issue
Reported by GetHuman-thejblac
Apr 1st, 2021 - 4 months ago
Fixed
GetHuman-thejblac shared how to fix
Seen by 8 customers so far
Similar issue to 106 others
0 customers following this
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Timeline

GetHuman-thejblac started working on this issue
Apr 1st 5:10pm
GetHuman-thejblac confirmed the issue is fixed. Hooray!
Apr 1st 9:26pm