Hi I had a reversal for $**** this was not intended but I closed out some of my positio...

GetHuman6134269's customer service issue with Robinhood from June 2021

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The issue in GetHuman6134269's own words
Hi I had a reversal for $**** this was not intended but I closed out some of my positions to pay off a couple of them I went to close out another position and it kept not letting me. Right after that the crypto market had a big drop so I was trying to contact you guys forever. Finally this guy contacted me back today telling me that I can’t close out my position to pay. Which is not the case because it says so and I already paid off some by closing up positions. So now he’s telling me that that $**** is over $****. Not only that the amount owed would’ve been paid if the app would not stop me from selling the position. Now A day and a half from now and the second they are going to forcefully close my positions which will absorb my savings that’s in there. I’ve been trying to get a hold of somebody for two weeks about this and everybody that doesn’t answer me gives me the same automated robot like responses except for this last guy that told me I had to pay $**** on top of the $**** owed. I put a case in with the Better Business Bureau I’ve read many cases of people being robbed. Someone needs to help me please

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Customer service issue
Reported by GetHuman6134269
Jun 1st, 2021 - a year ago
Not resolved
Seen by 16 customers so far
Similar issue to 4938 others
0 customers following this


GetHuman6134269 started working on this issue
Jun 1st, 2021 11:04am