Robinhood Customer Service Issues

I recently changed my phone number and device and now I can't log in to my Robinhood account on the new phone since they no longer offer email verification and the SMS code is being sent to my old number which I no longer have. This seems like an oversight on Robinhood's part. My new phone number is +49 (0)[redacted]7. I really need to access my account on this new phone.

I have three concerns I need assistance with on Robinhood: 1. I require Robinhood's complete contact details, such as phone number, mailing address, and email address. 2. The password reset feature is not working for my email address, [redacted], and I am unable to speak with a live person at Robinhood. 3. Despite depositing $[redacted] and buying one share of US Steel stock, I never received my Robinhood debit card. Thank you, Richard Lee ROWOLD P.O. Box 55 Findlay, Ohio [redacted]

I am having trouble accessing my account because I recently changed my phone number and can't receive the verification code via SMS. The lack of a customer service option for this investing app is frustrating. Could you please send me an email with a code linked to my account for me to log in?

I recently opened a Robinhood account and initially funded it with $[redacted]. Later on, I set up two transfers, one for $[redacted] and the other for $[redacted] on December 7th. Upon using the platform, I found it to be lacking compared to others like Fidelity, E-trade, or TD. Today, I've been attempting to access my account since 8 am EST but have been unsuccessful. Every time I enter my email, password, and verification code, the login times out before I can submit the code. I've made over 20 attempts now with the same result. I've reached out to customer service but have not had a resolution. All I want is to close my account and transfer my remaining funds back to my bank. My experience with Robinhood has been disappointing, and I advise others to avoid using it as it seems difficult to retrieve your funds once they are in the account.

Dear Robinhood Customer Support, I am writing to report a concerning issue with my Robinhood account. Yesterday, I noticed that my account appeared to be empty. Despite holding approximately twenty different stocks valued at around $11,[redacted], I could not see any information on my account, including stocks or transaction history. Additionally, I was unable to trade stocks even though I could log in to my account. I kindly request assistance in resolving this urgent matter as soon as possible. You can reach me via email at [redacted] or by phone at [redacted]. Thank you for your prompt attention to this matter. Sincerely, Yueguang Wu

I accidentally triggered the pattern day trading rule when I made some transactions in my account. I received an email confirming my status as a pattern day trader, and I have positions that I need to sell soon. However, I don't have the $25,[redacted] required to maintain this status. I urgently need to sell my contracts to access my funds for personal reasons. I am willing to wait out the trading restriction if necessary, but I need to sell my contracts to cover my expenses, including returning borrowed money and traveling back home to the Bahamas. Please advise on how I can proceed in this situation.

I am having trouble accessing my account. When I attempt to sign in, it prompts for a verification code to be sent via text or email. However, when I select email, it states that email verification is no longer supported. Opting for text does not result in receiving the code. My phone is working fine, but I am unable to get the code via email despite requesting it. I have been unsuccessful in reaching out to customer support as the system directs me to log in, which I am unable to do.

I had my phone in my pocket and accidentally pressed some buttons, leading to an upgrade to a gold membership without realizing the consequences. I only noticed a discrepancy in my investment amount when I checked my home screen. Despite depositing and confirming funds, the money was transferred out of my checking account improperly. I would like to revert back to my previous membership status and have my initial investment amount of $1,[redacted] returned. I can provide evidence from my bank statements and Robinhood app history to support my claim. Please review our agreement and rectify the situation promptly by returning my funds and canceling my gold membership. I have transferred a total of $1,[redacted] to you and experienced a loss of $[redacted] this year. The sudden $1,[redacted] deduction without proper explanation is unacceptable. I seek resolution for this issue.

I have a Robinhood account on my iPhone. I recently bought a new phone and I am unable to sign in because I can't verify my identity. I have tried to receive the verification code via phone and email, but both methods are not working. Even after requesting the code to be sent to my cell phone multiple times, I have not received anything. The email option does not work and keeps asking for an SMS code to be sent to my phone, which is also not working. I just need to regain access to my account. Please assist me with this issue.

My account is currently restricted, even though I paid the reversed charges that were not my fault. I had made a deposit, then another one which resulted in the restriction. I am aware of the swipe-up feature, but I only used it once. Today, I lost thousands of dollars because the app didn't allow me to sell some contracts with AMPE, resulting in a $[redacted] loss. I am extremely upset as even though I sold one contract for $[redacted] earlier, the restriction was not lifted. Please address this issue promptly as my savings are at stake, and not having access to my accounts is very troubling for me.

Hello, I am seeking assistance. I am a military member who used some deployment funds to invest through Robinhood. Initially, I signed up using a Kuwait-based phone number. After returning to the US following the end of my deployment, I can no longer access my Robinhood account due to the Kuwaiti SIM card not working here. My account, which holds over $10,[redacted] in stock options, is partially accessible on my old phone that I gave to my ex-girlfriend. Unfortunately, she is unsure how to transfer the account to me now that we have separated amicably. Any guidance on recovering my account would be greatly appreciated.

I've experienced a concerning issue with Robinhood regarding the delisting of Livongo shares. After the delisting, I did not receive credit for my remaining shares, yet I am still receiving dividends for these outstanding shares. I have been trying to reach out via email for the past 2-3 weeks but haven't received any response from them. Unfortunately, there seems to be no phone number available for direct contact. This situation is frustrating, and I'm contemplating taking legal action to resolve it. Has anyone else encountered a similar problem with Robinhood?

I recently updated my email from [redacted] to [redacted] and since then, I've been unable to access my account on sccoiny. I keep receiving a message saying my application can't be approved right now, even though I've been an active trader with you for over six months. It's crucial for me to check my accounts today. Please look into my account and resolve this email problem. I'm willing to provide any necessary documents to verify my identity promptly. Let's address this issue today. Thank you for your assistance. Despite reaching out multiple times via email regarding this matter, I haven't received any assistance yet.

I recently tried to log in but couldn't. Being 82, I'm not very tech-savvy. Changing my password didn't work as I need a verification code, and I don't recall the phone number on my account. I have a landline ([redacted]) and a cell ([redacted]). If you text me the code, I'm unsure how to access it on my phone. I feel frustrated as I use Robinhood to invest my money. Please email or text me the verification code, although finding it on my phone may be challenging. If I don't receive assistance soon, I may need to file a complaint about Robinhood.

I found your SEO website and wanted to preview the trading platform and research pages, but I'm disappointed by how condescending it seems towards new customers. Even though I have investing experience, the lack of preview options without signing up and the childish interface concern me. I'd like to ask some questions about the website and trading platform. Unfortunately, I couldn't find any contact numbers except for one that seems unreachable. Offering just $5 or $10 of free stock to attract customers appears gimmicky. Is it possible to take a brief tour of the website to assess the trading platform and research features before committing?

I sold some stocks this morning, and the money ended up in my brokerage account, preventing me from buying crypto. Despite being new to this, after an hour of searching, I figured out the issue when the brokerage responded to my emails around 36 hours later. Today, after selling $[redacted] in crypto, I realized all the funds went back into the brokerage account, locked up for three trading days, which feels more like a week. I can't use the money for crypto or withdraw it during this time, possibly allowing the brokerage to earn interest on it. The only reason I'm staying on this app was the crypto I previously purchased, but now that's no longer enough to keep me interested. I plan to sell my stocks tomorrow and explore other platforms instead.

After upgrading my cell phone, I encountered issues logging into my ROBINHOOD account despite correctly entering my user ID and password. I did not receive the verification code via text as prompted by the app, and the option to receive it via email was not available. I have also emailed customer support two days ago but have not received a response. I am frustrated and unable to access my account and funds. Is there a phone number with real human support, as the one online only provides automated instructions? Could I be directed to a specific email for quicker responses? I am considering lodging a complaint with my financial institution against ROBINHOOD due to this ongoing problem.

Early this morning, the website requested me to verify my account. When I tried to do so by clicking on the verification link sent through text, I received an error message stating, "Sorry, we are unable to open an account." I want to clarify that I was not attempting to open a new account but am having trouble accessing my existing one. Although I did have issues opening a separate account in August, I resolved it over the phone and successfully accessed my account. However, currently, I keep being redirected to the August error page whenever I try to log in. Even after following the instructions to change my password, the issue persists, and I am unable to access my account. My name is Mark H., and the last four digits of my SSN are [redacted]. Please assist me in accessing my current account.

When I tried to log in the other morning, it prompted me to send a text to verify my account. After verifying, I was met with a message saying they couldn't open another account. This same issue occurred last August when I attempted to open a separate account. Despite resolving it then, the problem has resurfaced, repeatedly redirecting me to that same page. When reaching out to Robinhood, they suggest resetting my password, but even after doing so, the problem persists. With a substantial amount of funds in my account, it is crucial that I regain access. The cycle of resetting the password only leads me back to the same unhelpful pages prompting for pins and denying me access. I urgently require access to my active account.

During December [redacted], I opened a Robinhood account connected to my bank to invest in stocks. In January [redacted], I discovered I entered my email incorrectly. I can't access my account, reset the password, or retrieve the funds. I suspect I mistyped my email. I urgently need help as my money is stuck. Customer service hasn't been responsive. Please reach me at [redacted] or email me at [redacted] Thank you.